Payment
processing
How payment processing works at NBS
We process payments throughout the day, seven days a week to help make managing your money simple and predictable.
Here's what you need to know about how payments move in and out of your account.
Key things you need to know
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Payments are processed multiple times during the day
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Payments can be made and received seven days a week, including weekends and public holidays
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Payments made before 11:00pm are usually sent the same day
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Payments made after 11:00pm are sent the next morning
- Direct debits may be declined if there isn't enough money in your account
What this means for you
- You can make payments later in the day
- Money may move in and out of your account more often
- You have more time to approve payments that need two people
- More frequent processing can help with managing cash flow
- If a direct debit is due and there are not enough funds, it may be declined
A few simple things to keep in mind
- Keep track of upcoming payments
- Make sure there's enough money in your account when payments are due
- Check your contact details are up to date so we can reach you if needed
Managing your payments
With NBS Internet Banking and the NBS Mobile Banking app you can:
- Check balances and payments anytime
- Move money between your accounts instantly
- Make payments to other banks during the day
- Approve payments securely
- Message us securely via NBS Internet Banking or the NBS Mobile Banking app if you need help
FAQ's
No. Payments are processed automatically as part of our normal banking services.
The payment may be declined instead of your account being overdrawn.
Yes. Payments are processed throughout the day, so you may see money moving in and out of your account more frequently.
Need help or want to know more
We're here to help. If you have any questions about online payment processing you can talk with your personal banker, give us a call on 0800 101 700, email us or message us securely through internet banking or our mobile app.