Mark Radloff - Westport Branch Manager
Its commitment to community, and client centric philosophy is what attracted Mark to NBS. Having been in financial services and banking for over 35 years, Mark realised early in his career that to achieve satisfaction from his work, he must be able to make a difference to his clients, and within his community.
I love the fact that NBS is totally committed to serving its clients, not only through modern technology, but with direct face to face meetings. In this day and age, larger banks are trending for faceless contact which is very impersonal. We know the vast majority of our clients by name and encourage direct contact as opposed to keeping you online. Most of our regular clients tell me that they feel like part of the NBS family, and that helps to inspire me in my work. Advice becomes personal, like advising a family member, and it’s very satisfying when I can help my clients achieve their goals.”
A good healthy work environment is also important to him and NBS supports this with a family orientated culture, “We are actively encouraged to make time to be with friends and family, and this is really important to me. One feels valued and it tends to be reciprocated with a good work ethic, which is a noticeable trait amongst my work colleagues”.
Mark is in love with the ocean and lives aboard his 40-foot sailing catamaran. Suffice to say, despite interest in rugby, motor racing and tramping, he tends to spend most of his spare time sailing with his family!