Call us on 0800 101 700 to arrange an appointment, or drop in to your nearest branch. If we cannot see you right away, we’ll make an appointment for a time that best suits you.

Find your local branch

When joining in branch, please bring along:

• Two forms of current photo identification (e.g. passport or NZ driver’s licence)

• Your IRD number (so interest can be taxed at the correct rate)

• Proof of address (e.g. your power or phone bill - less than six months old) 

As part of our committment to provide you with superior customer service we will:

• find the best banking solution to meet your requirements

• close your current bank account/s - (takes the hassle out of doing it yourself!)

• set up all your automatic payments, direct debits etc.

• provide you with your new account details for your employer